User-Centered Design
UX Research – UX Design – Hardware Interaction Design
SECTORS: MEDICAL DEVICES – AUTOMOTIVE – BANKING
We help teams design safer, more intuitive, and comfortable products by combining UX research, human factors, and acoustic ergonomics in one integrated service offering.
Specialized in automotive, medical devices, and complex enterprise systems with a focus on bridging the gap between technical complexity and user accessibility.
Medical Device Usability
Leading UX research for a next-generation medical system, focusing on patient positioning workflows, technician guidance, and clinical integration.
Research activities include comparative usability testing of positioning guidance methods (laser lines, technician support, body positioning protocols) to identify optimal workflows that reduce patient anxiety and positioning time.
Key focus areas :
- Regulatory and safety compliance
- Patient anxiety and positioning comfort
- Technician efficiency and training requirements
- Clinical workflow integration
“We must design for the way people behave, not for how we would wish them to behave.”
— Don Norman, Living With Complexity
Services for companies
We provide integrated UX research, human factors, and design expertise tailored to complex regulated products. Choose individual services or combine them for end-to-end support.
UX Research & Usability Testing
- Usability testing (in-lab, in-vehicle, or remote) also Formative and summative
- Contextual field studies (clinic / practice / in-car usage)
- Task analysis, journeys, and workflow redesign
- Heuristic/UX audits with prioritized recommendations
Ergonomics & Human Factors
- Human factors concept reviews for HMIs, cockpit layouts, and medical device workflows
- Driver–vehicle interaction evaluation (gestures, glances, automation take-over)
- Medical device use-error analysis and risk-based usability per standards
- Ergonomic risk identification and mitigation (cognitive load, posture, visual demand)
UX Strategy & Product Design
- Product discovery workshops and UX strategy for new features or devices
- Information architecture, wireflows, and interaction models
- Prototype definition (Figma) and lightweight design systems
- Ongoing design reviews with dev teams and backlog input
Acoustic Ergonomics & NVH
- Noise and vibration assessment for vehicles, devices, and workspaces
- Acoustic comfort design for concentration, safety, and communication
- Acoustic concept input for cabins, control rooms, clinics, and operator interfaces
- Compliance and standards documentation support
Our Approach
Research
Deep contextual understanding through field studies, interviews, and observational research to uncover real user needs.
Collaborate
Partner closely with engineering and product teams to translate research insights into actionable design decisions.
Design
Iterative design and prototyping informed by human factors principles and regulatory requirements.
Validate
Rigorous usability testing and evaluation to ensure designs meet user needs and regulatory standards.
Our Approach
Research
Deep contextual understanding through field studies, interviews, and observational research to uncover real user needs.
Collaborate
Partner closely with engineering and product teams to translate research insights into actionable design decisions.
Design
Iterative design and prototyping informed by human factors principles and regulatory requirements.
Validate
Rigorous usability testing and evaluation to ensure designs meet user needs and regulatory standards.
Our Team of Experts
Patrick
UX Specialist PhD
Etienne
Usability Designer
Benoît
Sound UX Engineer